Privacy Policy
Last Updated: October 29, 2024
Version: 1.0
Effective Date: October 29, 2024
1. Introduction
Quality Connect LLC ("Quality Connect," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.qualityconnect.co (the "Site") and our connection services.
We comply with multiple privacy regulations, including:
2. Information We Collect
2.1 Personal Identifiers
2.2 Commercial Information
3. How We Use Your Information
We use your information to:
4. Information Sharing and Disclosure
4.1 Service Providers
We share information with:
When you request connection services, we may share necessary information with:
We may disclose information:
When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that information confidential and not use for any purpose except performing the contract.
5. Your Rights and Choices
Depending on your location, you have the right to:
To exercise these rights, contact us at:
Mail:
Dayapp Inc.
Attn: Privacy Compliance Officer
401 EAST LAS OLAS BLVD, STE 130
FORT LAUDERDALE, FLORIDA 33301
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Even though we try our best, we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
7. International Data Transfers
We may transfer your information internationally. When we do, we ensure appropriate safeguards are in place through:
8. Contact Us
For privacy-related questions or concerns:
Dayapp Inc.
Attn: Privacy Compliance Officer
401 EAST LAS OLAS BLVD, STE 130
FORT LAUDERDALE, FLORIDA 33301
9. Changes to This Policy
We may update this Privacy Policy at any time. We will notify you of any material changes by:
Version: 1.0
Effective Date: October 29, 2024
1. Introduction
Quality Connect LLC ("Quality Connect," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.qualityconnect.co (the "Site") and our connection services.
We comply with multiple privacy regulations, including:
- Privacy Act 1988 (Australia)
- PIPEDA (Canada)
- GDPR (European Union)
- CCPA (California, United States)
- Other applicable state and federal laws
2. Information We Collect
2.1 Personal Identifiers
- Full name and aliases
- Postal address
- Email address
- Phone numbers
- IP addresses
- Account names and identifiers
2.2 Commercial Information
- Records of services requested
- Investment preferences
- Communication history
- Service interaction records
- Browsing history on our Site
- Search history
- Information about your interaction with our Site
- Device information
- Recordings of phone calls with representatives (with consent)
- Call analytics data
- Voice transcriptions
- Directly from you or service providers
- Indirectly from you through the information we collect in the course of providing our personal secretarial services
- Directly and indirectly from activity within our Site. For example, from submissions you make on our Site.
3. How We Use Your Information
We use your information to:
- Process your service requests
- Analyze call data to improve service quality
- Connect you with investment representatives
- Maintain service records
- Comply with legal obligations
- Prevent fraud and enhance security
- Respond to your inquiries
- Improve our services
4. Information Sharing and Disclosure
4.1 Service Providers
We share information with:
- Call analytics providers
- Customer support systems
- Data storage providers
- Security service providers
When you request connection services, we may share necessary information with:
- DL Executives Limited
- FTM Medical Receivables
- Virtus
We may disclose information:
- To comply with laws
- To respond to legal requests
- To protect our rights
- To protect against fraud
When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that information confidential and not use for any purpose except performing the contract.
5. Your Rights and Choices
Depending on your location, you have the right to:
- Know whether your personal information is being processed
- Access your personal information
- How long we’ll keep your information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of data sharing
- Request data portability
- Withdraw or limit your consent
- Lodge a complaint with supervisory authorities
To exercise these rights, contact us at:
- Email: support@qualityconnect.co
Mail:
Dayapp Inc.
Attn: Privacy Compliance Officer
401 EAST LAS OLAS BLVD, STE 130
FORT LAUDERDALE, FLORIDA 33301
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Employee training
- Incident response procedures
Even though we try our best, we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
7. International Data Transfers
We may transfer your information internationally. When we do, we ensure appropriate safeguards are in place through:
- Standard contractual clauses
- Data protection agreements
- Compliance with cross-border transfer requirements
8. Contact Us
For privacy-related questions or concerns:
- Email: support@qualityconnect.co
Dayapp Inc.
Attn: Privacy Compliance Officer
401 EAST LAS OLAS BLVD, STE 130
FORT LAUDERDALE, FLORIDA 33301
9. Changes to This Policy
We may update this Privacy Policy at any time. We will notify you of any material changes by:
- Posting the new policy on our Site
- Updating the "Last Updated" date
- Sending email notifications for significant changes to registered users