Terms of
Service

Last Updated: October 29, 2024
Version: 1.0
Effective Date: October 29, 2024

1. Agreement to Terms
By accessing www.qualityconnect.co ("Site") or using our services, you agree to these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Our Services
2.1 Service Description
Quality Connect provides:
  • Personal secretarial services for connecting with investment representatives
  • Call scheduling and management
  • Connection to live representatives without waiting on hold
  • Publicly available information about investment options
2.2 Service Process
Our service works as follows:
  1. You select your investment interest
  2. You provide necessary contact information
  3. We handle the connection process
  4. We call you when a live representative is available, or a representative will call you back
2.3 Available Investment Options
We connect users with representatives from:
  • FTM Medical Receivables
· Inspira Financial
  • Virtus

3. User Responsibilities
3.1 Information Accuracy
You agree to:
  • Provide accurate personal information
  • Update information as needed
  • Maintain the confidentiality of any accounts
  • Notify us of unauthorized access
3.2 Prohibited Activities
You may not:
  • Violate any applicable laws
  • Impersonate others
  • Provide false information
  • Use the service for unauthorized purposes
  • Interfere with service operation

4. Service Limitations
4.1 Not a Financial Service
Quality Connect:
  • Is not a financial advisor
  • Does not provide investment advice
  • Does not handle investments
  • Does not execute transactions
  • Is solely a connection service
4.2 No Guarantees
We do not guarantee:
  • Investment performance
  • Representative availability times
  • Investment suitability
Investment returns

5. Communication Consent
By using our service, you consent to:
  • Receiving calls from us and our partners
  • Call recording for quality purposes
  • Email communications
  • Text messages (if opted in)

6. Intellectual Property
6.1 Ownership
  • All Site content is owned by Quality Connect or its business partners
  • Users may not copy or reproduce content
  • Trademarks and logos are protected
6.2 Limited License
Users receive a limited license to:
  • Access the Site
  • Use our services as intended
  • View information provided

7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING:
  • Merchantability
  • Fitness for purpose
  • Non-infringement
  • Service availability
  • Accuracy of information

8. Limitation of Liability
8.1 Liability Cap
Our liability is limited to mount paid for services in prior 12 months before the act giving rise to the liability.
8.2 Excluded Damages
We are not liable for:
  • Indirect damages
  • Consequential damages
  • Lost profits
  • Data loss
  • Business interruption

9. Indemnification
You agree to indemnify Quality Connect against:
  • Claims arising from your use
  • Violations of these Terms
  • Legal fees and costs
  • Third-party claims

10. Changes to Service
We reserve the right to:
  • Modify these Terms
  • Change service features
  • Discontinue services
  • Update pricing
  • Modify procedures

11. Governing Law
These Terms are governed by:
  • Pennsylvania state law
  • Applicable federal laws
  • Venue in Pennsylvania courts

12. Contact Information
For questions about these Terms:
Address:
245 8th Avenue #291
New York, NY 10011